Horeca Vacature: Bediening, bar, F&B

Front Office Internship

Samenvatting

  • Horeca vacatures van: Radisson Hotel & Suites Amsterdam South
  • Standplaats: Professor W.H. Keesomlaan 14, 1183 DJ Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 45
  • Dienstverband: Stage
  • Functie categorie: Bediening, bar, F&B
  • Referentie nr: 39731
  • Geplaatst op: 05-05-2022

Algemene informatie

We are too ‘CYCAS’ to be grumpy. .... our job isn’t over until we get a smile!

Cycas Hospitality is a hotel management company that prides itself on making a difference by being different. Our vision is to be Europe’s leading hotel company and every member of our team must play their part in delivering exceptional service to our guests, our owners, and our colleagues in order to achieve this. With a real focus on performance, people, quality, profit, and communities, Cycadettes transform hotels. We make working hard look like fun, whilst having a huge amount of fun working hard and delivering success and results.

Radisson Hotel & Suites Amsterdam South has 227 suites and rooms and opened in April 2021. We want to appeal to both transient and longer-staying travellers visiting the Dutch capital. Each of the studio’s, one-bed and two-bed apartments has its own fully equipped kitchen. It is up to us to make our guests feel at home with our family of associates! All rooms are suites with more living and working space than you would find in an any other hotel room.

We are looking for new Front Office Trainees!

What we ask of you!

  • Proficient in English; Dutch not mandatory
  • Good communication skills and people skills
  • Enthusiasm
  • A true team player
  • Friendly and service oriented
  • Flexible
  • Hands-on mentality

What we offer you!

  • A place where you get to work for the world’s favourite travel company, getting to know our systems and policies to widen your horizon! 
  • A fun, spirited workplace where we put people at the heart of everything and our colleagues get to be their true self!
  • A family of associates with a work hard, play hard mentality.
  • The best project you will ever work on is you! So let us help you grow with our guidance, training, and career possibilities!
  • Feed your wanderlust with discounts in all Radisson Hotels worldwide
  • Free use of the Radisson gym

What you will be doing?

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Process all check-outs including resolving any late and disputed charges.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

Bedrijfscontactgegevens

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