Horeca Vacature: Bediening, bar, F&B

General Manager SkyLounge

Samenvatting

  • Horeca vacatures van: DoubleTree by Hilton Amsterdam Centraal Station
  • Standplaats: Oosterdoksstraat 4, 1011 DK Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 207
  • Dienstverband: Fulltime baan
  • Functie categorie: Bediening, bar, F&B
  • Referentie nr: 40501
  • Geplaatst op: 14-05-2022

Algemene informatie

We bring you an outstanding opportunity to join DoubleTree by Hilton Amsterdam Centraal Station.
 
Set in the heart of the historic city centre, adjacent to Amsterdam Centraal Station, the modern DoubleTree by Hilton Amsterdam Centraal Station offers stunning city views and extraordinary service. The hotel has 557 stylish guest rooms including 48 suites and 3 resident roof gardens. City Café, Eastwood, Lobby Bar, Executive Lounge and our very own Starbucks are great destination hotspots in the city. The first floor accommodates extensive meetings and events possibilities with 15 flexible meeting rooms.

Our highly awarded SkyLounge Amsterdam, with rooftop terrace, is a stylish meeting place with baristas, cocktail experts and DJs. From the top floor, guests can enjoy an amazing 360-degree view of the historic town of Amsterdam.
 
The hotel is currently preparing extensive refurbishment and repositioning plans for SkyLounge Amsterdam, which we aim to complete by Q1 2023. As General Manager of the SkyLounge, you will be responsible for the total operation of our rooftop bar for the remainder of the year, while you will simultaneously play a part in the operational and commercial planning and execution of the refurbishment works.
 
The role of General Manager SkyLounge Amsterdam will consist of the following responsibilities:
 
Operational / People:

  • Leads their team in delivering optimal productivity, customer experience and income performance.
  • Is responsible for the service sequence and proper care of guests and clients and is to keep an overview of the entire operations at all times.
  • Prepares relevant resources (team, stock and equipment) to deliver consistent high quality guest experiences to the agreed standards.
  • Consistently develops the service standards, food & beverage and entertainment offering.
  • Leads and coordinates a team of approximately 80 team members.
  • Is responsible for departmental recruitment, on-boarding, coaching & appraisals, scheduling, hour registration and payroll control.
  • Ensures the team has the appropriate tools, training and equipment to deliver the products / propositions consistently to the required standard. 

Commercial:

  • Directs the SkyLounge in the development, implementation and achievement of its annual business objectives; maximizing all revenue opportunities from individual guests, group bookings, key corporate clients and exclusive private events.   
  • Develops a proactive approach to sales leads, working alongside the Booking Office Team and Executive Chef.
  • Is responsible for the development and execution of the commercial action plan, working closely together with the Marketing Team, PR agency and Commercial Director.
  • Develops and implements strategic and tactical plans to maintain current base and increase the department’s market share. 
  • IS creative, innovative and provides ideas to stay unique. 

What are we looking for?

  • Significant experience in a similar high end, high volume environment
  • At least 2 years management experience in a beverage led department
  • Hotel, restaurant and / or bar refurbishment or opening experience is a plus
  • Proven track record in successful project management
  • Strong interest in and knowledge of Food & Beverage
  • Strong understanding of and well connected in the local market as well as with key supply chain stakeholders
  • Excellent verbal and written communication skills in English, knowledge of Dutch is a plus
  • Ability to handle conflict and to make difficult decisions under pressure
  • Certified learning in delivering training, coaching and performance management techniques 

And also not unimportant; what do we offer you?
 
Joining the Team as General Manager of SkyLounge Amsterdam means joining one of the best employers in the Netherlands. Especially as the care for our team is one of our key priorities! This for instance becomes apparent through the following;

  • A very competitive salary
  • Hilton Team Member benefits, which includes up to 30 overnight stays from €35 incl. breakfast in Hilton hotels around the world
  • Personal development and training opportunities, via e.g. Harvard Learning
  • Travel allowance as of 5km
  • Parking facilities on site (if required)
  • A vibrant, international work environment
  • The best staff parties
  • F&B discount in our outlets and other hotel outlets connected to the Black Card scheme
  • Free use of the hotel fitness facilities

Bedrijfscontactgegevens

  • Horeca vacatures van: DoubleTree by Hilton Amsterdam Centraal Station
  • Contact persoon / afdeling: Olivia Wiering
  • Adres: Oosterdoksstraat 4
    1011 DK Amsterdam, Noord-Holland
  • Telefoonnummer: +31 (0)20 5300800
  • Website: http://www.Amsterdam.DoubleTree.com
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