Horeca Vacature: Management

Manager on Duty Trainee (m/v)

Samenvatting

  • Horeca vacatures van: Mövenpick Hotel Amsterdam City Centre
  • Standplaats: Piet Heinkade 11, 1019 BR Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 170
  • Dienstverband: Fulltime baan, Leerling BBL, Stage
  • Functie categorie: Management
  • Referentie nr: 1359
  • Geplaatst op: 28-11-2017

Algemene informatie

Mövenpick Hotel Amsterdam is looking for an enthusiastic and guest oriented Manager on Duty Trainee (MOD). 

As MOD Trainee you are part of the Rooms Division departments with the main focus on the operations of the Front Desk and Guest Relations but you will also be responsible for handling of guest complaints and guest requests of the F&B departments.

To get sufficient knowledge of all departments in the hotel you will follow an intensive cross training program at the beginning of your internship. Eventually you will be able to run your own MOD shifts on a daily basis. 

Responsibilities

  • Solve different kinds of problems in departments.
  • Communicate with guests.
  • Handle and solve guest complaints and guest requests.
  • Compile the daily MOD report.
  • Doing control rounds through the hotel.
  • Inspect hotel rooms.
  • Central role within emergency situations. You are “the” point of mutual interest (You are the coordinator when the fire alarm goes off)
Profile:
  • Studying at a hotelschool. A tourism education is also a possibility but you need to have experiences in different departments of a hotel or hospitality related company.
  • Operational experience is a plus.
  • Verbal en written knowledge of Dutch and English.
  • Motivated
  • Pro-active
  • Presentable
  • Minimum of 5 months internship, 5 days a week.
  • Likes to take action with complex situations or challenges.
Benefits:
  • Working in a young and enthusiastic team.
  • Working in a hotel (chain) with a lot of opportunities.
  • Uniform laundry service from the hotel.
  • A trainee salary plus a study compensation.
  • During the internship there are a lot of opportunities for internal trainings and schooling.
  • A lot of develop opportunities after your internship within Mövenpick Hotels and Resorts.
  • In addition to the Dutch labour conditions we offer night allowance and Sunday allowance. 
Please note that if you are not a citizen from a European Union state and you do not have a work permit for the Netherlands you cannot apply for this position.

Bedrijfscontactgegevens

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