Horeca Vacature: Receptionist(e) Front Office

Night Manager

Samenvatting

  • Horeca vacatures van: Park Plaza Victoria Amsterdam
  • Standplaats: Damrak 1-5, 1012 LG Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 127
  • Dienstverband: Fulltime baan
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 30152
  • Geplaatst op: 20-08-2019

Algemene informatie

Night Manager 

Park Plaza Victoria Amsterdam a contemporary 298-rooms fully renovated hotel located in the heart of the city, just a short walk from Central Station. The interior design transformation has a refreshed and sophisticated feel across the entire property, whilst respecting and retaining the historic architecture and long-standing charm the iconic listed building is known for. The upscale, trendy but informal VIC’s BAR which takes on a modern approach showcasing an international cocktail menu, DJ sets on Friday and Saturday as well as live Jazz twice a month will become the newest hotspot in Amsterdam. Carstens, our new Dutch brasserie, creates a connection between the farm and the city. Maik Kuijpers, the former chef at restaurant De Librije*** has created a brasserie that is approachable and relaxed, focusing on honest food and local produce without any frills. For both concepts we are looking for talent! Be part of it and join our enthusiastic and ambitious team!
 
Do you love delivering inspirational service? Take the next step in your career as a Night Auditor at Park Plaza Victoria Amsterdam. Park Plaza is the ideal location for you to develop your skills and shine in a collaborative team environment.

Description of the Company:
At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:
As a Night Manager you will be part, and you will oversee the supervision of the Front Office Team during the night, and you report directly to the FO Manager. You take care of a smooth check-in/check-out procedure, but you will also co-ordinate and evaluate the department’s financial performance.  You are responsible of analyzing departmental performance to identify reductions, ensure cost effectiveness and submit accurate forecasts. Your responsibility takes yourself and your colleagues to the next level. Furthermore you will manage record and promptly resolve issues or emergencies that arise.

Job role responsibilities:

  • Manager On Duty at night
  • Prepare night audit reports
  • Monitor customer accounts and verifying accuracy of registration information
  • All Front Office related tasks, including informing guests on hotel services and surroundings
  • Supply limited services as night-concierge and night-housekeeper, as well as room service
  • Set high standards and carry the standards forward to the night team
  • Responsible for overall Night Auditor performance
  • Establish and maintain effective working relationships with co-workers
  • Independent judgment, and decisiveness in appropriate situations

What we are looking for:

  • Guest- and service oriented
  • Someone is in charge and feels highly responsible for our guests and hotel at night
  • Able to work a variety of shifts, including weekends and holidays (flexibility)
  • Good communication skills in both the Dutch and English language
  • Able to handle stressful situations and work under pressure
  • Able to perform and finish al tasks individual when needed
  • You lead by example and will take the night team to the next level
  • Experience with Property Management Systems (preferably Opera)
  •  

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our Learning & Development offering, enhanced training and benefits.


You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Team rates and Friends & Family rates available in all hotels of PPHE Hotel Group and Radisson Hotel Group worldwide! 
 From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

Explore Park Plaza, please apply via parkplazacareers.com.

Bedrijfscontactgegevens

  • Horeca vacatures van: Park Plaza Victoria Amsterdam
  • Contact persoon / afdeling: Christina Bechay
  • Adres: Damrak 1-5
    1012 LG Amsterdam, Noord-Holland
  • Telefoonnummer: 020-5240634
  • Website: http://www.pphe.com/careers/
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