Horeca Vacature: Reserveringen

Revenue & Reservations Trainee (Per February 2020)

Samenvatting

  • Horeca vacatures van: InterContinental Amstel Amsterdam
  • Standplaats: Prof. Tulpplein 1, 1018 GX Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 180
  • Dienstverband: Stage
  • Functie categorie: Reserveringen
  • Referentie nr: 25547
  • Geplaatst op: 15-01-2020

Algemene informatie

At InterContinental® Hotels & Resorts our role is to put the make a stay memorable. That’s where you come in!
When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.
JOB OVERVIEW

Under the general guidance and supervision of the Revenue Manager, and within the limits of established InterContinental Hotel Group policies, assists in analyzing reports and budgets and providing professional support to the reservations department in day to day activities.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

· Be charming by being approachable, having confidence and showing respect.

· Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.

· Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS

· Responsible for the entire booking, this means not only creating and confirming offers but also taking care of the payment process.

· Striving to maximum revenue, trying to achieve the set goals.

OUR PEOPLE

Assisting and supporting of the Reservations Team & Revenue Manager:

· Able to do Reservations team task, these are include (but not limited to): Update pickup report, create booking individual and group for room and restaurants from phone and email and to be able to perform all daily task with the support of reservations team.

· Support revenue task under guidance of Revenue Manager and able to support in reporting

· Adjusting yourself to the different needs and wishes of the guest. The perspective of the guests has to be the focus point in this process.

RESPONSIBLE BUSINESS

· Being fully responsible, accurate and with full integrity whilst working with and processing of sensitive and/or personal information, in compliance with IHG policies and Dutch law.

QUALIFICATIONS AND REQUIREMENTS

· Highly motivated and always striving to perform at the highest level

· Being able to work independently shortly after introductions and on-the-job trainings

· Professional proficiency of English, Dutch and preferably a third foreign language

· Analytical mindset

· Proactive and hands-on mentality

Video

Bedrijfscontactgegevens

  • Horeca vacatures van: InterContinental Amstel Amsterdam
  • Contact persoon / afdeling: Leena Asarfi
  • Adres: Prof. Tulpplein 1
    1018 GX Amsterdam, Noord-Holland
  • Telefoonnummer: 0205203487
  • Website: http://www.amsterdam.intercontinental.com/nl/
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