Horeca Vacature: Reserveringen

Reservations Manager

Samenvatting

  • Horeca vacatures van: NENI Amsterdam
  • Standplaats: Stadionplein 22, 1076 CM Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 70
  • Dienstverband: Fulltime baan
  • Functie categorie: Reserveringen , Receptionist(e) Front Office
  • Referentie nr: 37821
  • Geplaatst op: 04-11-2021

Algemene informatie

About NENI

NENI is part of the successful international Eastern Mediterranean restaurant group founded in Vienna by the Molcho family. The group currently consists of 11 locations across Europe. NENI is a franchise formula that lives by sharing dishes together, of passion and joie de vivre – in short Balagan, sympathetic chaos. The motto of the family: Life is beautiful. Be part of it. The table culture of NENI is informal – it's easy going. The service is warm and personal. NENI is passion coupled with openness and love of cuisine.

NENI Amsterdam

With NENI Amsterdam the former Citroen garage at the Stadionplein has been given new life and the iconic building has been restored in its full glory. NENI Amsterdam offers an Eastern Mediterranean restaurant, a separate NENI Deli for juices, salads and sandwiches with the same NENI philosophy.
Role and responsibilities
The role of a Reservations Manager is essential in creating an unforgettable experience for all the guests of NENI. You will provide the guests with a warm and sincere greeting and to ensure any of their special requirements are communicated to the rest of the NENI team. As a reservations manager you're also leading the hostess team in a motivational atmosphere and you have a complete knowledge of F&B service techniques. You lead by example and make sure your team is always spot on.
Responsibilities:
-First impression of the restaurant and last warming goodbye, creating a positive experience for our guests
-Excellent customer service skills in person and over the phone/e-mail.
-Positive attitude and aim to provide communication skills
-Handle small group reservations
-Reply on guest reviews
-Organizing training for your team
-Contribute your part to the management team
-Final responsibility of all bookings, reservations, complaints & VIPS
-Maintain a clean desk and working area

Job requirements
-Previous work experience as a hostess
-Fluent speaking, writing in English & Dutch
-Excellent customer service skills in person, in writing and in speaking
-Flexible availability during the evening and weekends
 
What do we offer?

First of all, after six months of employment you will receive a signing bonus of €250.
If you refer an employee, you will receive a bonus of €250 after 6 months of employment.
After closing shifts, complimentary drinks will be offered to mark the end of a busy evening, and a chance to bring the NENI family together.
We are always looking to provide the best quality of service here at NENI Amsterdam, to allow you to increase your personal knowledge and offering the most personalized service to our guests, wine training sessions will be offered twice a year.
A job in a young, vibrant and fun environment
The chance to work in one of Amsterdam's largest and renowned restaurants (awarded with Entrée, and Frame awards), have a real impact, apply and further develop your skills
Besides good coffee, we will make sure to keep your engine running by taking care of lunch, snacks and drinks
An above market rate salary
Discounts for family and friends at NENI locations in Amsterdam
Team get together and end of shift drinks
Voucher for a NENI meal for 2 people
Training to improve your knowledge and confidence
Since our organization is expanding rapidly and we plan to open more NENI's across the Netherlands, you will have the opportunity to grow with us
Fun and warm work environment with an international team!
Since our organization is expanding rapidly and we plan to open more NENI's across the Netherlands, you will have the opportunity to grow with us
A part-time job in a young vibrant and fun environment 
Sounds good to you?
E-mail us at hr@neni-amsterdam.nl so we can get to know you.
See you soon! 
 
 
 
 

Bedrijfscontactgegevens

  • Horeca vacatures van: NENI Amsterdam
  • Contact persoon / afdeling: Michael Buitenhuis
  • Adres: Stadionplein 22
    1076 CM Amsterdam, Noord-Holland
  • Telefoonnummer: 020-7470098
  • Website: http:www.neni-amsterdam.nl
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