Breakfast Assistant/Full time

Algemene informatie

About Motel One
 
The Munich based Motel One Group has 83 hotels with more than 20,000 rooms in Germany, Switzerland, Belgium, the Netherlands, the Czech Republic, the United Kingdom, Austria, France and Spain. Motel One started in 2000 by 'Dieter Muller' a German Entrepreneur, with a promising vision of providing high-quality interiors, exclusive designs, excellent service and outstanding locations at attractive prices. Motel One's motto is "Like the Price, Love the design"
 
Motel One positions itself as a low budget design hotel and it is the pioneer of this concept in Germany. From 2000 to 2010, Motel One proved itself as the 'Best Budget Hotel in Germany' by earning this award in 2010 from the German Institute for Service Quality. Furthermore, high occupancy and a large number of satisfied guests also attest to this tag. From 2010 until now, Motel One has been able to expand even outside Germany by implementing its strategy of high-quality product and design standards, combined with excellent city center locations and a very attractive price.
 
In 2015, Motel One Group opened its first Hotel in the Netherlands, "Motel One Amsterdam ", right in front of Amsterdam RAI Conference Center. In 2017, second Hotel was opened in the Netherlands: ‘Motel One Amsterdam- Waterlooplein’.  
 
2015 - Motel One is awarded the prestigious “German Marketing Award” as the first hotel brand.
2016 - Motel One is again awarded “Best Budget Hotel in Germany” as well as “Entrepreneur of the Year” by Ernst & Young.
2016 - Dieter Müller receives the IHIF Lifetime Achievement Award, considered as the Oscar of the hotel industry
2017 - Motel One is awarded “Top National Employer” by the magazine Focus in collaboration with Xing and kununu, as well as “Innovator of the Year” by the trade magazine “Brand Eins”.

Our employees are the center of our company and our most important factor of success. For the Motel One Rotterdam we are looking for a:

Breakfast Assistant (m/f) Full Time Motel One Rotterdam
 
Your remit:
Our One Lounge concept lobby is a breakfasting, entertaining and bar area which reflects the trademarks of our brand with quality products and high service standards.

Breakfast Assistants with Motel One assist with the start and opening of our breakfast (you are an early bird and start from 6Am), delivery of excellent guest experience, by providing professional, friendly and helpful service at all times. Our One Lounge Hosts are guest focused and ensure our guests enjoy a great start to their day with our Motel One Breakfast Buffet.

As a Breakfast Assistant with Motel One, you will be primarily responsible for performing the following tasks to the highest standards:
Warmly and professionally welcome all guests with a smile
Demonstrate a high level of customer service at all times
Preparation, set up and presentation of breakfast buffet to Motel One standards
Assist with the efficient and friendly service of breakfast, including replenishing the breakfast buffet, assisting guests, clearing tables and use of the dishwasher
General cleaning duties to ensure cleanliness and presentation of One Lounge and kitchen area to the required standard
Manage guest queries in a friendly, timely and efficient manner

Ensure  that both the GM and the One Lounge Manager are kept fully aware of any relevant feedback from guests and, or, other departments
Comply with hotel security & fire regulations and all health & safety regulations
Willingness and flexibility to assist other departments within the hotel, as the needs of the business

Your profile:
Our Lounge Hosts at Motel One are always working on behalf of our guests and working with other team members. At Motel One “We Focus on Personality” when recruiting new team members and to be successful in this role, you should have the following attitude, behaviours and skills:
-able to be at 6AM at the hotel if you have to open breakfast
-Previous experience working in a customer focused role
-Passionate and enthusiastic with a positive approach and well presented
-Strong communication skills and a good command of the English language
-Commitment to delivering a high level of customer service
-Ability to work on your own and as part of a team
-Flexibility to respond to a range of different work situations
-Qualification in either Food Hygiene and/or Personal Licence Holder would be an advantageYou will love it!
This promise is directed not only at our guests, but also our employees. Being part of our success story is fun, particularly if you can be actively involved in it.

One Incentive – You participate in the company success and therefore receive an attractive bonus!

One University – At our training academy in Munich you will take part at diverse training and study programs!

One Career – Exciting career opportunities and flat hierarchies are waiting for you at one of our new Motel One destinations.
 

Take that chance to develop in a dynamic and employee related company. We are looking forward to receiving your online application!