Floor Manager

Algemene informatie

Williams Farmhouse is an elegant venue inspired by the rich heritage of the British countryside, nestled in the vibrant heart of Amsterdam. The menu celebrates the finest seasonal produce, transforming farm-fresh ingredients into a true feast for the senses. Signature dishes include hearty British classics such as the Scotch Egg and Williams Pie. Guests can also explore our carefully curated wine cellar, offering everything from timeless French vintages to exclusive Farmhouse Treasures. With its warm, inviting ambiance, Williams Farmhouse blends the charm of a hillside cottage with refined dining and an exceptional wine selection.

Wolves Hospitality Group is a dynamic and fast-growing hospitality company based in the heart of Amsterdam. Our portfolio currently includes five distinctive venues: Café Garçon, Brasserie Margaux, Williams Farmhouse, Ludwig’s Deli, and The Marlin Bar. While each concept has its own unique identity and atmosphere, they are all united by the same core values: exceptional quality, genuine hospitality, and an eye for detail. 

At Wolves, we believe in creating places where guests feel truly welcome, whether they’re stopping by for a quick coffee or enjoying a full dining experience. Behind the scenes, we work with a passionate and professional team of over 100 colleagues who bring energy, creativity, and dedication to everything they do.

Your role:
As Floor Manager, you oversee the daily operations of Williams Farmhouse’s front-of-house. You ensure smooth service, motivate and manage the team on the floor, and handle operational tasks like stock control, scheduling, and guest communication. You work closely with the Restaurant Manager and Head Chef to maintain high service standards and a welcoming atmosphere.

Your key responsibilities:

• Manage and motivate front-of-house staff daily
• Oversee staff scheduling, labour cost management, and recruitment support
• Handle stock control, POS, reservations, and cash management
• Respond to guest feedback and maintain service quality
• Conduct staff training and coach for continuous improvement
• Coordinate with kitchen team for smooth service flow
• Ensure compliance with health, safety, and hygiene standards

What we’re looking for:

• Minimum 1 year of operational management experience in hospitality
• Hands-on leader with strong organizational skills
• Good numerical skills for scheduling and cost control
• Excellent communication in Dutch and English
• Comfortable with flexible hours including evenings and weekends

What we offer:

• A full-time employment for 12 months, with the intention of longer!
• A competitive salary based on your knowledge and experience
• Employee discounts at all Wolves Hospitality Group locations
• Opportunities for development and growth. With 5 venues and counting, there’s plenty of room to grow
• Regular wine training sessions you can join
• And of course, amazing staff parties

Is this the role for you? Let us know! Send your CV and a short motivation letter to hr@wolvesagency.com